Website management
A website is a living, breathing thing that needs ongoing updates, monitoring and maintenance, plus reliable backups and a myriad of other technical considerations. We take care of everything.
A website isn't something you set and forget. Think of a car: it needs regular refuelling and oil checks, then ongoing servicing and maintenance.
Our website management is the monitoring and maintenance of your website, on the server side and across the software stack.
- Website content updates are included as standard.
- Uptime monitoring makes sure your website is always up and running.
- Security checks and scans keep your site safe for visitors and free from malware.
- We make sure your website works hard for your business, 24/7.
Keeping your site in tip-top shape
Here are a few of the highlights, with a lot more under the hood.
Hosting included
Not a paid add-on, but included: enterprise-ready hosting on our premium stack.
Daily backups
Redundancy and peace of mind, with daily on-server and off-site backups.
SMTP sending server
Reliable email sending from your site matters. An SMTP sending service is included as standard.
Content updates & bug fixes
Updates to your site content, and bug squashing, included.
Monthly updates
WordPress core, plugin and theme updates performed every month.
Emergency 24-hour critical updates
Critical updates are sometimes needed. We attend to them rapidly.
Quarterly consulting call
We get on a Zoom call, go over your site's performance and numbers, and prepare for the quarter ahead.
DNS management
DNS management can be annoying. We take care of it for you.
Software licenses included
All our standard software and plugin license fees are included.
This is our Base website management plan. Need more? Get in touch and let's talk.
Jonathan LecthmanCEO, Event Republic“Web Assist stands out by prioritizing the best for you.”
“Having collaborated with numerous web developers and designers in the past, I can confidently say that Web Assist stands out by prioritizing the best for you.”
Mark WilkinsonExecutive Director, Cape Winelands Airport“Love working with you guys.”
“Love working with you guys. Professional, efficient, friendly.”
Cindy KennerleyFounder, Balance your Debt“THANK YOU SO MUCH from your very happy client.”
“I had no clue about designing a website and I am SO grateful to Athlone as he has been right by my side from start to finish.”
No skimping on value. Even our Base plan is loaded.
Trusted by hundreds of businesses to keep their websites online and managed.
Web Assist has been my guiding light in the confusing world of starting a website. When I had no idea where to begin, their expertise made the process not only easier but also eliminated my stressed and anxious thoughts. Having collaborated with numerous web developers and designers in the past, I can confidently say that Web Assist stands out by prioritizing the best for you. They make creating a website and hosting it a seamless, stress-free experience. Thank you so much for your invaluable support!
Website management (Base)
$169/ month$1,825.20/ yearSave 10%Our Base plan, the perfect starting point for serious websites.
- 1 WordPress site managed
- eCommerce (optional)
- Hosting included
- Content updates & bug fixes
- 10GB NVMe disk space
- Up to 50,000 visits / month (fair use)
- White glove onboarding & migration
- Server-side page caching (Redis)
- Server-side object caching (Redis)
- 7G web application firewall
- WordPress hardening
- Daily backups (local & remote)
- DNS management
- Quarterly consulting call
- Standard software licenses
- Global CDN (optional)
- Free SSL certificate
- Our famous support
Frequently asked questions
Have a question? Let's chat about managing your website. We're always happy to help.
Get in touchVery few WordPress sites come close to the disk space included in the Base plan. If yours does, extra disk space is available as an add-on. Upgrading is seamless, with no downtime to your website.
A CDN is an optional upgrade, get in touch to order. A CDN (Content Delivery Network), a way for a website to serve content speedily, to visitors that are browsing far from where the server is located. E.g. when someone from Europe is browsing a site hosted in South Africa, the site speed may not be optimal. When using a CDN, most of the content is delivered from CDN servers in Europe, must closer to the visitor.
This improves the visitor experience on your site by delivering content much faster as the place the content is being delivered from is closer to their physical location.
Fast delivery of content (a page that loads fast), increases conversion rates and a whole host of other important metrics. Conversely a slow page delivery can a severe negative impact to a sites visitor numbers, conversion rates etc.
Our Base Website Management plan is our starting point for website management. The Base plan is a really good starting point for serious websites, the base or starting point for our website management.
Most of the features on the base plan can be upgraded and also some services added, to provide an even more robust and comprehensive service, examples below.
Examples of upgrades to the Base plan would be:
- Quarterly consulting call to monthly or weekly.
- Cloud hosting to full dedicated cloud or bare-metal server.
- Daily backups upgraded to hourly backups.
Examples of addons to the Base plan would be:
- eCommerce site management.
- CDN (Content Delivery Network).
- Accessibility monitoring and optimization.
- Performance monitoring and optimization.
- Quarterly technical audits.
- Custom analytics dashboard.
- Advanced analytics.
You can make content edits to your site yourself at any time.
Your plan also includes unlimited content edits each month that we do for you: copy changes, new or updated images, and similar updates. Any bugs you or we find are fixed too.
Indeed our WordPress optimized cloud hosting is included. We manage it all for you, no need for you to give it another thought.
Every plan includes a generous monthly visit allowance, shown on its pricing card. Most small-business sites use only a fraction of it. A visit is one unique visitor in 24 hours; bots and crawlers don’t count.
Occasional spikes, like a campaign or press coverage, are fine. If your site goes over its allowance two months in a row, or its traffic starts affecting other sites on the server, we’ll get in touch and recommend upgrading your plan or moving to your own cloud server, priced separately.
There are no surprise overage charges, and we never take your site down without talking to you first. The only exception is an attack or emergency that puts other clients’ sites at risk, where we may limit traffic temporarily while we sort it out.
